Destination Marketing Skills Program
Equipping students with the skills, knowledge and attitudes to competently:
Organizing products.
Negotiate.
To confirm the customer's decision.
Administrative process transactions.
Prepare and operate equipment transactions at point of sale.
Perform delivery / shipment of products.
Collect payment (the sale).
Finding new opportunities from customers.
Basic Vocational Competency Marketing
Communicate in the workplace.
Providing assistance to customers inside and outside the company.
Maintaining high standards of personal presentation.
Working within a team.
Communication with customers and colleagues.
Handle misunderstanding between cultures.
Identify a conflict situation.
Solve the conflict situation.
Responding to complaints and complaints the buyer.
Following safety procedures, safety and health.
Dealing with emergencies / emergency.
Maintaining safety standards of personal appearance.
Provide feedback on the safety, health and safety.
Vocational Competency:
Interpret visual planning penetaan product.
Monitor setup / display products.
Maintaining product displays to maintain compliance with company standards and planning.
To respond to the objections that arise from potential customers.
Bargaining process with prospective customers.
Motivating, confidence and encourage prospective customers towards the deal.
Identify signals of potential customers.
Asking questions confirmation prospecting decisions.
Prepare forms / files administration.
Explain to the customer regarding the forms or paperwork required administration.
Fill out the form atu necessary administrative records.
Contact the parties related to the transaction.
Setting up the goods to be delivered / shipped.
Conducting the process of delivery of the product that the customer purchased.
Doing the customer purchased the product delivery.
To confirm to customers regarding products delivered.
Clause identifies the clauses of the agreement.
Fee collection process.
Make contact with the customer.
Operate the tool komonikasi.
Setting up and operating the instrument count.
Set up and operate machine payment either in cash or non-cash.
Setting up and operating the gauge.
Setting up and operating a verification tool.
Analyze / evaluate the results of the relationship it has with customers.
Encourage customers increase purchase volume / frequency of purchase.
Offering another product (cross sales) in accordance with the needs and desires of customers.
Following up on another request of the customer.







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